Terms & Conditions

Please read through the terms and conditions before purchasing any membership. Memberships purchased will not be refunded.

Welcome to the Valor Printing LLC ordering system for creators and businesses. Please read these Terms of Use ("Terms") carefully. They contain the legal terms and conditions that govern your use of and access to our site, at www.valorordering.com, mobile sites, and mobile applications (collectively, “our Website” as well as our provision of products and services through the Website. Certain services, promotions and features may have additional terms and conditions, and those additional terms and conditions are incorporated herein by reference. We reserve the right to make changes and revisions to these terms at any time.

Any products ordered or services used through any of our Website are also governed by these Terms. We may revise these Terms from time to time by posting a revised version. Your continued use of any of the Website after we post any changes will constitute your acceptance of such changes. In addition, by ordering products or using services, you acknowledge that you have read and reviewed these Terms in their entirety, you agree to these Terms and the Privacy Policy and these Terms constitute binding and enforceable obligations on you

Subject to and conditioned upon your compliance with these Terms, we grant to you a non-exclusive, non-transferable, limited right and license, without right of sublicense, to access and use our Website, including any images, text, graphics, sounds, data, links and other materials incorporated into our Website (other than your User Submitted Materials as defined below), solely as made available by us and solely for your own personal purposes. Except as expressly authorized by these Terms, you may not use, reproduce, distribute, modify, transmit or publicly display any portion of our Website or create derivative works of any portion our Website without our written consent.

While using any of our Website, you agree not to:

  • Impersonate any person or entity or use any fraudulent, misleading or inaccurate email address or other contact information;

  • Restrict or inhibit any other user or individual from using any of our Website, including, without limitation, by means of "hacking" or defacing any portion our Website;

  • Defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including, without limitation, others' privacy rights or rights of publicity

  • Violate any applicable laws or regulations

  • Transmit any software or other materials that contain any viruses, worms, trojan horses, defects, or other destructive items;

If you fail to comply with the above rules, such failure will constitute a violation of these Terms, and in addition to any other rights or remedies we may have, we may immediately terminate your access to and use of our Website.

We reserve the right to refuse to accept an order from a consumer if the order for printing includes content (including but not limited to text, graphics, pictures, photographs) which are unlawful or include offensive or threatening, sexual, political or religious content.

You must create a member account with our Website by registering your name, and creating a password. You agree that you will provide complete, current and accurate information about yourself as requested, and that you will keep that information up to date. You are responsible for safeguarding the confidentiality of your username and password that you use to access your member account on our Website. You agree not to disclose your username or password to any third party. YOU AGREE THAT YOU ARE SOLELY AND FULLY RESPONSIBLE FOR ANY ACTIVITIES OR ACTIONS TAKEN UNDER YOUR ACCOUNT, WHETHER OR NOT YOU HAVE AUTHORIZED SUCH ACTIVITIES OR ACTIONS. You will immediately notify us of any unauthorized use of your account on any of our Website.

You may cancel your membership and rejoin at any time. The rewards system is based on a month to month basis. If you cancel your membership and rejoin, any points acquired before the cancelation will be lost. 

In order to create a member account with any of our Website, you must be at least 18 years of age. You represent to us that you are at least 18 years old. If you are not, please do not set up an account with any of our Website.

If you wish to purchase any products or services through our Website, we will ask you to supply certain information applicable to your purchase, including, without limitation, payment method (such as PayPal, Visa, etc.) and other information. Any such information will be treated as described in our Privacy Policy. All information that you provide to us, or our third party payment processor, must be accurate, current and complete. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT MEANS USED TO INITIATE ANY TRANSACTION. You agree to pay all charges incurred by you or any users of your account and credit card (or other applicable payment mechanism) at the prices in effect when such charges are incurred. It’s important to note that although the prices on our Website reflect our current prices, the price for any particular purchase made by you may change depending on your User Submitted Materials. You will also be responsible for paying any applicable taxes relating to your purchases as our prices do not include taxes. Verification of information applicable to a purchase may be required prior to our acceptance of any order.

Descriptions, images, references, features, content, specifications, products, price and availability of any products or services are subject to change without notice, and our current prices can be found on our Website. Should you receive a quote for any order through the Website, the Quote will be valid for 2 weeks (except in relation to our express service which is valid only at the time of ordering/confirming). The timing of performance and delivery estimates can change up to the point when they are confirmed.

It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased through our Website. By placing an order, you represent that the products ordered will be used only in a lawful manner. We reserve the right, with or without prior notice, to limit the available quantity of or discontinue any product or service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to bar any user from making any or all purchase(s); and/or to refuse to provide any user with any product or service.

Payment must be made immediately at the time of your order. All payments must be made in clear funds within the deadline stated on the invoice, without set-off or deduction. We may withhold work and/or terminate our agreement with you, if the payment for an invoice is not received from you in full, on time, in cleared funds.

Payment for all orders must be made by credit or debit card, check, bank transfer, or any other method of payment identified on the Website, to the account designated by us.

REVIEW OF ORDER AND PROOF IS YOUR RESPONSIBILITY

Whenever you order an item, we will send out a physical proof before placing your book on our ordering system for your final review and approval. Your approval is required before we print and fulfill your order. It will be critical that you carefully review your order and the proof provided to you before the project is completed and your order fulfilled. We will start working to print and fulfill your order immediately after receiving your final approval. Any changes made or requested after a proof has been approved may not be honored.

We will arrange for your ordered items to be delivered to the address for delivery indicated in your order.

We will use reasonable endeavors to deliver ordered items to you within 21 days of the date of confirmation of completion of your work. However, we cannot guarantee delivery by the relevant date. We do however guarantee that unless there are exceptional circumstances all deliveries will be dispatched within 60 days of the later of receipt of payment or the date of confirmation of completion of your ordered items.

Unless we expressly agree otherwise, we will only deliver work within the United States of America and Canada. Any international deliveries to which we agree may be subject to customs clearance and local country restrictions may apply. We will not be responsible for any customs and excise charges that may occur from the import or export of your goods.

All ordered items, delivered or not, remain our property until payment is received in full. Until such time as payment is made, you shall retain such goods separately from other goods and clearly mark them in such a way that they can be readily identified as being our property and any payment received by you for any sale of such goods must be held in a separate account in trust for us.

We reserve the right to ship partial orders (at no additional cost to you). Title and risk of loss for any purchases pass to you upon our delivery to our carrier.

If you wish to cancel an order, you will pay us for any costs or expenses incurred before the date and time when we receive written notice of your cancellation.

We reserve the right to cancel an order up to the point of delivery if it was based on an incorrect price or other administrative error on our part.

Where you wish to make a claim of defective work, you must, on our request, return the defective products to us. Any such returns will be at your expense. If we agree that the item or products are not of satisfactory quality, we will refund the cost of returning the products (at the standard postal return delivery rate).

The Website, and all items listed, offered, or displayed on the Website, is our property or the property of a third party content supplier, and is protected by copyright laws. The purchase of any product does not provide the purchaser with any copyright interest or other intellectual property right in the product. All Website content that is not our property is printed or reproduced with permission under agreement with a third-party content provided. AS SUCH, ALL WEBSITE CONTENT AND MATERIALS FROM THIRD PARTY CONTENT SUPPLIERS IS PROVIDED “AS IS” FOR YOUR PERSONAL USE ONLY, AND MAY NOT BE USED, COPIED, REPRODUCED, DISTRIBUTED, TRANSMITTED, BROADCASTED, DISPLAYED, SOLD, LICENSED, OR OTHERWISE EXPLOITED FOR ANY PURPOSE WHATSOEVER WITHOUT OUR PRIOR WRITTEN CONSENT. You agree that we are not responsible for the copyright, compliance, or legality of any of such items provided by or on behalf of our third party content suppliers.

All trademarks and service marks on any of our Website that are not owned by us are the property of their respective owners. Company owns certain registered trademarks and logos listed on the Website. The trade names, trademarks and service marks owned by us, whether registered or unregistered, may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion. Nothing contained on any of our Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any of our trade names, trademarks or service marks without our express prior written consent.

Ⓒ 2020 All rights reserved